Privacy.

This page explains what information Coftivo Teknoloji Limited Şirketi collects when you visit our website and use our services, how we look after it, and the rights you have under applicable data-protection law. If anything is unclear, write to us at hello@coftivo.com.

01 / Data we collectInformation you provide, plus standard usage data.

When you visit our website and use our services, we may collect the following information:

• Personal information you provide through contact forms (name, email, phone)
• Website usage data (page views, duration, device information)
• Data collected through cookies and similar technologies
• Communication history and support requests

02 / Face data & visual analysisCosmetic, aesthetic, non-biometric.

Our app allows users to upload a face photo for cosmetic analysis, including face-shape estimation, hair-attribute evaluation, and seasonal color analysis. These analyses are aesthetic and non-biometric. We do not collect or process biometric identifiers, nor any data used for identity verification or recognition.

03 / Third-party processingFace images are processed by fal.ai, never stored.

We share face images with the following third party for processing purposes only:

• Provider: fal.ai (Fal AI, Inc.)
• Purpose: AI-powered cosmetic analysis including face-shape estimation, hair-attribute evaluation, and seasonal color analysis.
• Data storage: fal.ai does NOT store face images. Images are processed ephemerally (in real-time only) and are permanently deleted immediately after processing is complete.

fal.ai processes images solely to generate analysis results. Their data-handling practices include:

• No retention or storage of face images after processing
• No use of face images to train AI models
• No sharing of face images with any other parties
• Processing data in compliance with industry security standards

For more information about fal.ai's privacy practices, visit fal.ai/privacy.

04 / Data retentionWe do not keep face photos on our servers.

We do not store any face photos on our servers. Images are retained only during the processing step and are permanently deleted immediately afterward. No face data is kept for any other purpose.

05 / How we use dataService delivery, support, security, legal obligations.

We use the data we collect for the following purposes:

• To provide and improve our services
• To provide customer support
• To fulfill our legal obligations
• To analyze website performance
• To take security measures

06 / SharingWe do not sell or share personal data, except where required.

We do not share your personal data with third parties, except in the following cases:

• Due to legal obligations
• Court order or official authority request
• With our service providers (only for service delivery)
• With your explicit consent

07 / Data securityEncryption, controlled access, regular updates.

We take the following security measures to protect your data:

• Use of SSL encryption
• Secure server infrastructure
• Regular security updates
• Access controls and authorization
• Data backup and recovery plans

08 / CookiesEssential, analytics, and functional.

We use cookies on our website to improve user experience:

• Essential cookies: required for basic website functionality.
• Analytics cookies: to analyze site usage.
• Functional cookies: to remember user preferences.

You can manage your cookie settings through your browser settings.

09 / Your rightsUnder GDPR and applicable data-protection laws.

You have the following rights:

• Right to know if your personal data is being processed
• Right to request information about your processed data
• Right to request correction or deletion of your data
• Right to object to data processing activities
• Right to request compensation for damages

10 / ContactReach a real person.

For questions about our privacy policy, write to hello@coftivo.com.

Coftivo Teknoloji Limited Şirketi
İstanbul, Turkey.